Legal
Privacy Policy Agreement
Last updated October 15, 2026
This policy explains what Terabit collects, how it is used, when it is shared, and how customers can request privacy-related support.
1. Information We Collect
Terabit may collect personal information provided during account creation, ordering, and support interactions, including names, email addresses, addresses, payment details, and technical data required to deliver services.
Usage information, including IP addresses, device information, logs, and analytics, may be collected automatically through cookies and related technologies.
2. How We Use Information
- Deliver and manage purchased services, including payment handling and support.
- Improve service quality, platform performance, and feature development.
- Communicate about accounts, incidents, policy updates, and customer inquiries.
- Meet legal obligations and protect Terabit, its customers, and the broader platform.
3. Sharing, Retention, and Security
Terabit does not sell personal information. Data may be shared with service providers performing operational functions, with legal authorities where required, or in connection with business transfers such as mergers or acquisitions.
Information is retained only as long as needed for business, compliance, and security purposes, then deleted, anonymized, or otherwise disposed of securely where feasible.
Rook, the AI assistant on this site and in the Terabit One portal, answers from Terabit's published information. What you type to it, with the page you sent it from, is processed by OVHcloud AI Endpoints to write the answer. Chats on this site are kept for 7 days and chats in the portal for 30 days, then deleted. Please do not share personal or payment details with Rook.
Industry-standard security controls are used to protect data, but no security regime can guarantee absolute protection.
4. Rights and Contact
Depending on location, customers may have rights to access, correct, or delete personal data. Privacy requests can be sent to privacy@silvercreektechnologies.com.
The services are not intended for children under 13. Terabit may update the Privacy Policy from time to time and will post revisions on the site.
Silver Creek Technologies, Inc., 1209 Orange St, Wilmington, DE 19801, United States. General inquiries: contact@silvercreektechnologies.com. Legal: legal@silvercreektechnologies.com. Privacy: privacy@silvercreektechnologies.com. Abuse: abuse@silvercreektechnologies.com.